If you are a private medical practitioner and looking for ways to better your clinic, you probably have to make a few changes in how you run the place. Whether you conduct micro practice or have staff to assist you, investing in some simple, low-cost and efficient methods can make a huge difference. By installing these measures, you will be able to increase the profitability of your practice and provide a better service to patients. Listed below are a few recommendations you can implement in your clinic for its improvement.
Instruct Your Staff
When delegating tasks to your assistants, make sure that they fully understand what needs to be done. Instruct your receptionist to maintain a schedule when issuing appointments to patients. By doing so, you can know when your schedule is full and close for the day. However, take in patients whose health may be at risk and needs immediate treatment. Advise your assistants to give priority to such persons and be selective when sending in patients.
Adopt Written Modes of Communication
Use a form to fill in your requirements when getting assistance from the nurses. That way you will not have to waste time telling them what you need while attending to a patients. Issue a well-designed receipt to patients on which you can write down the prescription, when they should see you next, foods to avoid and any other specific details. In addition, provide a medical translation of instructions for use to patients who need it.
Maintain a Website
You can reduce the workload by setting up a website so that clients can easily look you up and make their bookings online. If you are a micro practitioner, this will save you a lot of time as you will have less phone calls to answer. On the website, instruct your patients to fill in details such as name, email, ailment they are suffering from etc. Consider obtaining medical document translation services to interpret the web content in 2 or more languages, so that your clinic website will be accessible to a wider community.
Take advantage of technology and incorporate a few essential equipment to your clinic. Invest on a computer, printer, photocopy machine and any other office equipment you need. This will help you to double the amount of work that gets done. Consider computerizing the billing system for more convenience. By making use of office equipment, you will have more time to focus on patients and provide a better service.
These are a few ways to make your health care centre more efficient. By focusing more on patient care, you can commit to improving the health of many.